Entrance & Reception Area


Daily Tasks

      • Dust and wipe down all surfaces: Clean all flat surfaces like desks, counters, and shelves to remove dust and maintain cleanliness.
      • Clean and disinfect high-touch areas:Clean keyboards, phones, door handles, light switches, and other frequently touched surfaces to reduce germ spread.
      • Wipe down any display stands: Clean brochures, magazines, or display materials to ensure they are dust-free.
      • Dust and clean office equipment (e.g., printers, fax machines, copiers): Exterior surfaces to remove dust, fingerprints, and grime.
      • Clean communal areas: Regularly sanitise areas like coffee machines or water coolers to ensure hygiene.
      • Clean glass and mirrors: Spot clean glass and mirrors to remove finger marks and smudges.
      • Wipe down seating: Maintain cleanliness and comfort by cleaning chairs, couches, and benches in the reception area.
      • Vacuum or spot clean upholstery: Maintain cleanliness of upholstered furniture by spot cleaning or vacuuming.
      • Ensure materials are neat: Make sure promotional brochures or materials are neatly arranged.
      • Ensure seating is inviting: Ensure that seating areas are tidy and comfortable for guests.
      • Empty waste bins and recyclables: Keep waste disposal bins clean and remove trash and recyclables to avoid clutter.
      • Vacuum or sweep the floor: Regularly vacuum or sweep to keep floors clean from dust and debris.
      • Mop the floor: Mop floors with appropriate cleaning solutions to maintain cleanliness.

Weekly Tasks

      • Vacuum corners and hard-to-reach surfaces: Clean dust and debris from corners, under furniture, and other areas that are difficult to reach with regular cleaning.
      • Wipe down plants and other decorative items: Dust and clean decorative items, such as plants, artwork, and figurines, to maintain a tidy and fresh appearance.
      • Dust and wipe ledges, windowsills, and skirting boards:  Remove accumulated dust and maintain a clean appearance.

Monthly Tasks

      • Dust and wipe ceiling lights (if accessible) and dust the tops of picture frames: Clean dust from ceiling lights and light fixtures (where accessible), and remove dust from the tops of picture frames to maintain cleanliness and prevent build-up.
      •  Clean the entrance glass door thoroughly:Use a squeegee to clean the glass inside and outside.
      • Deep clean garbage bins: Deep clean garbage bins to remove odour and give them a fresh look.

Quarterly Tasks

      • Clean window blinds and shades to remove dust build-up: Dust and clean window blinds and shades to prevent dust accumulation and maintain a fresh appearance.

 Yearly / As Required Tasks

      • Steam clean carpets and upholstery, and deep clean hard floors: Use steam cleaning to remove dirt, stains, and allergens from carpets and upholstered furniture for a deep clean. Scrub hard floors to remove dirt, stains, and grime for a fresh, clean environment.


Examination Rooms & Patient Care Areas


Daily Tasks

      • Clean and disinfect examination tables: Clean and disinfect all surfaces used for patient care after each use.
      • Wipe down high-touch areas: Clean items like stethoscopes, blood pressure cuffs, and light switches.
      • Clean medical equipment: Wipe down medical tools and devices that are regularly used.
      • Disinfect countertops and surfaces: Ensure that all counters and surfaces are disinfected to maintain hygiene.
      • Replace used linens: Ensure fresh linens are placed on examination tables and other areas after each use.
      • Empty waste bins: Remove general waste and replace liners.
      • Vacuum and mop floors: Clean floors to keep them free of dust, dirt, and other contaminants. Use disinfectant floor cleaner to maintain a sterile environment.

Weekly Tasks

      • Deep clean medical equipment: Ensure all medical tools and equipment are cleaned thoroughly.
      • Clean and disinfect chairs and seating: Sanitise chairs in the patient care area.
      • Disinfect shared surfaces: Wipe down shared surfaces like waiting room chairs, light switches, and door handles.
      • Dust and clean medical beds: Dust and wipe down frames, legs, and other flat surfaces of examination beds to ensure they are dust-free.
      • Dust and wipe ledges, skirtings, and windowsills: ensure all surfaces are dust-free.

Monthly Tasks

      • Clean HVAC filters and air vents: Prevent dust and allergens from circulating in the medical environment.
      • Deep clean garbage bins: Deep clean garbage bins to remove odour and give them a fresh look.

Quarterly Tasks

      • Deep clean internal and external glasses: Use a squeegee to clean partition glass on both sides thoroughly.

 Yearly / As Required Tasks

      • Deep clean walls, ceilings, and partitions: Ensure that all surfaces are sanitised and free of any contaminant buildup.
      • Steam clean carpets and upholstery, and deep clean hard floors: Use steam cleaning to remove dirt, stains, and allergens from carpets and upholstered furniture for a deep clean. Scrub hard floors to remove dirt, stains, and grime for a fresh, clean environment.

Kitchen/Break Room


Daily Tasks

      • Wipe down countertops and tables: Clean kitchen surfaces where food is prepared or eaten.
      • Clean and sanitise sinks: Wash and disinfect sinks where dishes are cleaned.
      • Wash dishes: Ensure dishes are washed, dried, and put away.
      • Clean and disinfect high-touch areas such as fridge handles, drawer handles, door handles, light switches, and cupboard handles: Clean the exterior of cupboards and disinfect handles including fridge handle to keep them hygienic.
      • Clean appliances: Clean microwaves, fridges, and coffee machines to maintain hygiene.
      • Wipe marks from walls: Remove any visible stains from the walls around bins or cooking areas.
      • Empty trash and recycling bins: Empty bins to avoid smells and mess in the kitchen area.
      • Vacuum and mop hard floors: Clean kitchen floors daily to avoid spills or food debris.

Weekly Tasks

      • Clean out the fridge: Remove any expired or unlabelled food to keep the fridge clean.
      • Deep clean coffee machines: Clean and descale coffee machines to ensure they function properly.
      • Deep clean kitchen sink: Use approved chemicals to restore shine to the kitchen sink.

Monthly Tasks

      • Deep clean appliances: Perform a more thorough cleaning inside appliances (oven, microwave, fridge, etc.).
      • Deep clean garbage bin internally: Thoroughly clean the inside of garbage bins by scrubbing away stains, odors, and residue, using disinfectant to ensure hygiene and prevent unpleasant smells.

 Quarterly Tasks

      • Clean exhaust fans: Clean kitchen exhaust systems to maintain air quality.

   Yearly / As Required Tasks

      • Conduct Deep Cleaning of Kitchen: Clean the interior of cupboards, shelves, and drawers, and perform a deep clean of the freezer.

Storage Rooms


Weekly Tasks

      • Organise storage shelves: Ensure items are neatly arranged and accessible.
      • Dust shelves and containers: Remove dust accumulation from storage surfaces.
      • Check for expired or unused items: Dispose of outdated supplies or equipment.
      • Sweep and mop floors: Keep storage areas clean and free from debris.

Monthly Tasks

      • Declutter unnecessary items: Remove old or unneeded supplies.

Quarterly Tasks

      • Deep clean storage shelves and bins: Wipe down and disinfect shelves and storage containers.
      • Inspect for pests: Check for signs of pests and take necessary action.

Yearly / As Required Tasks

      • Conduct a full inventory check: Audit stored items and restock as needed.
      • Perform a deep cleaning of entire storage area: Clean walls, floors, and shelving thoroughly.

Hallways and Corridors


Daily Tasks

      • Wipe down and disinfect high-touch surfaces (e.g:handrail) To ensure all areas prone to contact are disinfected regularly.
      • Sweep and mop floors: Keep high-traffic areas clean and free of dirt.
      • Wipe down doors and light switches: Disinfect high-touch areas.\
      • Clean glass and mirrors: Spot clean glass and mirrors to remove finger marks and smudges.
      • Check for spills or hazards: Address immediately to ensure safety.

Weekly Tasks

      • Dust walls and baseboards: Prevent dust buildup along hallways.
      • Clean and polish any glass partitions: Remove smudges and fingerprints.

Monthly Tasks

      • Inspect and clean air vents: Remove dust and debris from ventilation systems.

Yearly / As Required Tasks

      • Deep clean carpets & hard floor: Use professional cleaning for hallway carpets. Use appropriate cleaning methods for tile, carpet, or hardwood floors.
      • Deep clean internal and external glasses: Use a squeegee to clean partition glass on both sides thoroughly.

Restrooms


Daily Tasks

      • Clean and disinfect sinks, faucets, and countertops: Clean and disinfect these surfaces to maintain cleanliness.
      • Clean and Sanitise restroom doors: Disinfect door handles and push plates for hygiene.
      • Wipe down mirrors: Clean mirrors to remove smudges and maintain a tidy look.
      • Dust and clean: Toilet roll holders, the top of the paper towel holder, and any flat surface top, spot clean walls and surroundings
      • Disinfect toilets and urinals: Clean and disinfect toilet seats, bowl and urinals to ensure sanitation.
      • Replenish supplies: Ensure soap, toilet paper, and paper towels are stocked.
      • Empty trash bins: Dispose of trash and replace liners in the restroom bins.
      • Sweep and mop floors:  Clean and sanitse restroom floors to maintain hygiene.

Weekly Tasks

      • Check air fresheners: Refill or replace air fresheners to keep the restroom smelling fresh.
      • Replace urinal pads: Ensure that urinal pads are changed to prevent odors.
      • Clean under, beside the toilet bowl and the surrounding walls – Ensure a clean appearance at all times.

Monthly Tasks

      • Clean air vents: Check and clean air vents to prevent dust or mold build-up.
      • Clean walls and partitions: Disinfect restroom walls and partitions where germs can accumulate.

Quarterly Tasks

      • Deep clean grout lines: Thoroughly clean grout between tiles in floors and walls to maintain cleanliness.
      • Deep clean garbage bins: Deep clean garbage bins to remove odour and give them a fresh look.

Yearly / As Required Tasks

      • Deep clean walls, partitions, and floor: Thoroughly clean and disinfect walls, partitions, and floors to remove stains, grime, and soap scum, ensuring a fresh and hygienic restroom.

 


Outdoor Areas (if applicable)


Daily Tasks

      • Sweep pathways and entrances: Keep entryways clear of debris, maintain nice clean environment
      • Empty outdoor trash bins and replace bin liners: Ensure waste is regularly removed.
      • Clean and disinfect outdoor seating areas: Wipe down benches and tables.

Weekly Tasks

      • Remove cobwebs: Remove cobwebs from corners and lights

Monthly Tasks

      • Check outdoor lighting: Ensure lights are working properly.
      • Deep clean garbage bins: Deep clean garbage bins to remove odour and give them a fresh look.

 Yearly / As Required Tasks

      • Deep clean exterior walls and signage: Maintain the building’s appearance.
      • Inspect and repair outdoor furniture: Ensure seating and structures are in good condition.
      • Power wash walkways: Remove dirt and grime buildup.
      • Deep clean internal glasses: Use a squeegee to clean partition glass on both sides thoroughly.

Car Park & Driveways (If applicable)


Daily Tasks

        • Remove litter, leaves, and loose debris: Keep the car park clean by removing trash or debris that may accumulate.
        • Empty waste bins and replace liners: Ensure all bins are emptied and sanitized regularly.

Weekly Tasks

        • Sweep the car park area, including parking bays and walkways: Sweep to ensure there is no dirt, leaves, or litter in the parking area.
        • Remove cobwebs from corners and pillars: Check parking areas for cobwebs and remove them.
        • Clean signage, directional boards, and parking markers: Ensure that all signage and parking indicators are clean and legible. Sweep to remove build up dust.

Monthly Tasks

        • Inspect and clean all drainage areas: Ensure drainage systems are free of debris and functioning properly.

Quarterly Tasks

        • Clean driveway grates: Remove leaves and other debris from the grates by removing the cover.

Yearly / As Required Tasks

        • High-pressure wash concrete floors and remove tire marks and oil stains: Use a pressure washer to clean the car park and remove stubborn tire marks.

∗∗Key Considerations∗∗


Hygiene Protocols: We use hospital-grade, non-toxic cleaning products to ensure a safe and hygienic environment for patients and staff. Special attention is given to high-touch areas such as patient examination tables, door handles, medical equipment, and waiting room furniture to prevent cross-contamination and maintain cleanliness throughout the facility.

Waste Disposal: All medical waste, including used gloves, bandages, and tissues, is properly disposed of in designated clinical waste bins to meet health regulations. We also ensure that office waste, such as paper and recyclables, is sorted and disposed of accordingly. Confidential patient documents are securely shredded before disposal to maintain privacy and compliance with healthcare standards.

Communication: Any concerns regarding medical equipment, cleanliness, or maintenance (such as spills or malfunctions) are reported to the facility manager immediately to ensure quick resolution and uninterrupted care for patients.

Stock Monitoring: We regularly monitor cleaning and hygiene supplies, including disinfectants, hand sanitizers, medical waste bags, and PPE, ensuring they are consistently restocked. This ensures that cleaning services are uninterrupted, and essential hygiene protocols are maintained throughout the medical centre.


By staying on top of these tasks and maintaining open lines of communication, we ensure a hygienic, safe, and well-maintained environment for both patients and staff. A clean medical centre is essential for preventing the spread of infections and creating a professional atmosphere where patients feel cared for and at ease.